Terms and Conditions:

These terms and conditions outline the rules and regulations for the use of Cariad Babi's Website.

Cariad Babi & Midlands Car Seat Centre is located at:

18 Liversage Street,
Castleward Boulevard,
DE1 2LH,
United Kingdom

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Cariad Babi's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Terms and Conditions:

  1. Personal information –

1.1. Your personal information is governed by Cariad Babi’s

Privacy Policy which forms part of these General Terms of Use.

  1. Car Seats - These have now moved to Midlands Car Seat Centre. Please visit for more info.

2.1. Car seats are non refundable unless unused and in packaging, in original condition.

2.2. Car seat appointments are non refundable but may be rescheduled at our own discretion.

2.3. It is the buyers responsibility to check the compatibility of the seat with their own vehicle.

2.4. A fit check is non refundable.

2.5. Advice appointments are non refundable but we may change the date at our discretion.

  1. Consultations/demonstrations -

3.1. Cariad Babi reserves the right to cancel/change any consultations booked when found to be unsuitable as a result of any omission of information that would’ve resulted in a different consultation being offered.

3.2. Deposits are non-refundable unless in the instance of the fault being that of Cariad Babi.

3.3. Our cancellation policy is 24 hours before the consultation time. Refunds are not given, you may move the date of your consultation.

3.4. If you miss your consultation, or cancel with less than 24 hours notice, you will be charged the full price of your appointment.

3.5. I understand that Cariad Babi will ensure the safety of the use of the slings during a consultation, but the choice to follow the guidelines and all use of the sling thereafter is entirely my own responsibility.

  1. Competitions and offers –

4.1. Offers must be quoted at the time of booking.

4.2. Cariad Babi has the right to retract an offer or winner where it is found unsuitable for the customer. Cariad Babi may try to find an alternative.

4.3. Prizes are non-transferable.

  1. Terms of Sale

5.1. All purchases made from the online Shop are made in contract to Cariad Babi, provided the Terms of Sale are accepted.

5.2. Material from the online Shop may not be copied or used for commercial purposes

5.3. You are not allowed to remove or change any copyright, trade mark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the online Shop

5.4. Where goods/services are purchased through Membership, the Terms and Conditions of that membership apply additional to those stated here

5.5 Returns with proof of purchase from in store purchases are offered for a store credit within 7 days of purchase and within 14 days for purchases made on the website received by mail. Returns via post are at the customers own cost. Returns due to fault are refunded with proof of purchase if returned within 30 days, or offered for repair/replacement if returned within 6 months. Preordered items are non refundable unless faulty.

5.6. Slings can only be returned if unused and sealed in the boxed, unless faulty.

5.7. Cloth nappies cannot be returned if unpackaged or used, unless faulty.

  1. Personal information –

6.1. Purchases from the online Shop require a username and password.

6.2. You must keep your username and password confidential and not permit anyone else to use them. Any breach of these terms will be treated as though the breach came from you, and you will be accountable for your obligations under these terms.

6.3. In the event of any failure or error with passwords, you are required to exit and notify Cariad Babi.

6.4 Card details are stored with SquareUp for recurring charges. This information is secure and details can be found here

  1. Memberships –

7.1. Terms of membership are agreed upon application

7.2. The terms of membership continue to apply for the full duration, and after cease of, the membership

7.3. Any failure to comply with the Terms of membership may lead to immediate removal, and future refusal of membership

7.4. Any disclosure of products/services details and/or prices may be lawfully pursued for compensation and will result in termination of membership

7.5. You must not make purchases on behalf of/or for anyone other than yourself (such as a gift for a friend, the purchase MUST be for you/your child)

7.6. The membership is not transferable

7.7. Any membership found to be fraudulent will be required to pay back the full amount of discounts applied for a period of the previous 12 months

7.8. Completion of the application for membership is taken to mean these terms have been read and agreed

7.9. Please be respectful of this membership and inform us if your circumstances improve so we can offer a place to someone else

  1. Rights –

8.1. All intellectual property rights in any material (including text, photographs and other images and sound, downloads, software, trade marks and logos) contained in these Site is either owned by Cariad Babi or has been licensed to Cariad Babi by the rights owner(s). These rights are protected by United Kingdom and international copyright and database right laws. You are only allowed to use this Shop and the material they contain as set out in these terms.

8.2. Certain parts of this Site and certain works sold through the Shop are made available under Creative Commons license(s) www.creativecommons.org. Cariad Babi’s related policies are outlined in section 4 - Creative Commons Licensing Policies.

  1. Third party web sites –

9.1. The online Shop may contain links to other third party web sites, which are not under the control of and are not maintained by Cariad Babi. Any such links do not constitute an endorsement by Cariad Babi of any products or services available on such sites. Any provision of third party links are for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.

License –

10.1. Unless otherwise stated, Cariad Babi and/or it’s licensors own the intellectual property rights for all material on Cariad Babi. All intellectual property rights are reserved. You may view and/or print pages from http://cariadbabi.com for your own personal use subject to restrictions set in these terms and conditions.

  1. Payments –

11.1. We accept payments via Square Up and PayPal. To see their privacy and security policies, please click here and here

11.2. Cariad Babi has no control over the policies set by Square Up or PayPal.

11.3. Card details are kept for the purpose of late fee’s and return charges where applicable.

  1. Nappy and/or sling Hire -

12.1. You must create a library user account in order to hire.

12.2. Where you are unable to create an account, hiring with us gives us permission to create one on your behalf.

12.3. You must agree to our hire terms when you request a hire online.

12.4. Deposits are required for hire. These are refundable. A card may be stored in place of a transaction for the deposit.

12.5. The failure to return a hire within 14 days of the return date will result in the deposit being kept or your card being charged as per the hire agreement without further notice.

12.6. Late returns will be charged at £1 per day and taken from the deposit.

12.7. Purchase of Nappy Kits do not include demonstration.

12.8. Nappy kits may vary from images, and from each other.

12.9. No specific nappy types or brands are guaranteed in each kits.

12.10. Reservations must be collected within 2 working business days

12.11. Any uncollected reservations will be relisted online after 48 hours.

12.12 You are responsible for checking all parts to kits/slings are complete and in good working order upon receipt.

12.13. Any early returns cannot be refunded

13. Cashback scheme

13.1. A minimum value of £75 must be spent on cloth products and their counterparts, excluding sale items, vest extenders and nappy potion powder. Excludes ruby cups.

13.2. A gift voucher with a maximum value of £25 will be sent via email. Please ensure your email address is correct as the gift card will not be reissued.

13.3. The £25 gift card can only be used via our online website. It is not redeemable in store.

13.4. Neither the £75 spend criteria nor the £25 gift card includes postage.

13.5. Only one claim for cashback can be made per household.

13.6. Refunds that bring an order below the threshold of £75 will be required to return the full gift card value.

13.7. No discount codes can be used on the order for £75, or with the gift card. 

13.8. No cash alternative is offered.

13.9. The £25 gift card voucher will expire after 3 months and is non transferable.

13.10. We reserve the right to change or adapt the terms and conditions of this cashback scheme at any time.

13.11. The scheme may be withdrawn without notice.

14. Preorders

14.1 Preorders are non refundable once paid for, unless the item is faulty once arrived.

14.2 Preoders cannot be changed (colours/style) once they have closed as Lennylamb custom sew your item to order, stock is not held.

14.3 Payment must be made in full before the close date.

14.4 Preorders cannot be price matched.

14.5 Cariad Babi reserves the right to revoke a preorder and refund all parties.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to Kia Roberts at info@cariadbabi.com

These terms may change without notice.